A guest arriving at a lit front door at dusk
For short-term rental hosts

Own the guest journey.
Own the guest.

The platform booked them. You keep them. Threshld runs every moment of the stay under your brand, from the door code to the TV to the late checkout, and hands you the guest's real details at the end.

See the guest journey Talk to us

Running every night in our own four homes in Stanthorpe, Queensland.

The problem

Right now, the platform owns your guest.

They book through Airbnb. Airbnb gets the email.

You text the door code at 9pm. Again.

They love the stay. Next year they book through Airbnb. Again.

Every one of those is a moment you could own. Threshld gives you all of them, with nothing for the guest to download and nothing new for you to buy.

The guest journey

Eight moments. All yours.

From the booking confirmation to the follow-up email a year later. Here's what happens at each one, and what changes when Threshld runs it.

  1. 01Booked
  2. 02Before arrival
  3. 03The door
  4. 04Online
  5. 05Settling in
  6. 06The stay
  7. 07Checkout
  8. 08After
01
Booked

Their own stay page. Your name on it.

Today: a relay email and a confirmation in someone else's brand.

  • Every booking gets a private page with your logo, your directions, your house guide and, when it's time, the door code.
  • Your PMS sends the link in the messages you already send. No app, no login, nothing to explain.
  • If a booking channel stops sending real guest details, you hear about it before the guest does.
A guest's stay page with check-in times
02
Before arrival

Sorted before the car leaves the driveway.

Today: a back-and-forth about arrival times, headcount and pets, and a rental agreement nobody signs.

  • Guests answer your questions on their phone: arrival time, who's coming, pets, whatever you need to know.
  • House rules signed with a finger. The signed copy is filed before anyone touches a key.
  • Arriving at 11am? That answer becomes an early check-in offer, not a phone call.
  • Damage deposit or waiver, the guest's choice, collected as a step in the flow. Coming soon
A house guide section on the stay page
03
The front door

A code that works for them, and only for the stay.

Today: the same code texted to everyone, forwarded to friends, and asked for at 9pm.

  • Threshld puts a unique code on your existing lock for each booking. It works from check-in to checkout and not a minute after.
  • It appears on the stay page only when your rules say so: paid, rules signed, inside your window.
  • Change a check-in time once and the code, the page and the TV all move with it.
  • Code didn't reach the lock? You get the alert, not a call from the doorstep.
The stay page showing the door code is ready
04
Getting online

The moment the guest becomes yours.

Today: a password on the fridge, and no idea who actually stayed.

  • Guests join the WiFi through a sign-in page with your logo and your photos. Online in seconds.
  • You get a real email and mobile for the people in the house, with their consent, and a "book direct next time" tick box.
  • The house guide opens the moment they connect.

This is where the relationship moves from the platform to you.

A branded WiFi sign-in page
05
Settling in

The house already knows who's walking in.

Today: a hot, dark house, a TV nobody can work, and the same five questions every stay.

  • The TV greets them by name, with the WiFi, the checkout time, your guide and their streaming apps one click away.
  • The air conditioning and lights come on before they pull in, set the way you want.
  • Write the guide once. It's the same on the TV, the WiFi page and the stay page.
The TV welcoming a guest by name
06
During the stay

More from every stay. Fewer surprises in the review.

Today: late checkouts negotiated by text, extras nobody knew about, problems you learn about in a four-star review.

  • Late checkout, early check-in, firewood, a bottle on arrival, local experiences: on the TV and the stay page, priced from your own rates, paid by card. The booking updates itself.
  • Something wrong? They scan the TV and tell you from the couch. Your reply shows on the screen.
  • Guests adjust the aircon and lights from their phone, within the limits you set. Coming soon
Offers for the stay and the house guide
07
Checkout

A clean exit. A house that resets itself.

Today: checkout instructions nobody reads, and the aircon running until the cleaner arrives.

  • On the last morning the TV and the stay page say thank you and show your "before you go" list.
  • After checkout the house switches itself off and gets ready for the next arrival.
Checkout morning on the TV
08
After the stay

Their details land in your marketing. Next time, they book with you.

Today: they loved it, they rebook through the platform, you pay the commission again.

  • Every guest who said yes goes straight into GoHighLevel or Mailchimp (or anywhere, through Zapier) with the house, the dates, what they bought and what they agreed to.
  • The ones who ticked "book direct next time" are waiting for your return-stay offer.
  • Platform relay addresses never overwrite a real email. You keep the direct one.

Own the guest journey. Own the guest.

Sent to GoHighLevel
Jane S.
Email
jane@…
Mobile
+61 4…
Stayed
The Ranch · 3 nights
Bought
Late checkout
Said yes to
Marketing · Book direct
Example contact
How it works

Connect what you have. Set your rules once.

You don't need a new PMS, new locks or a new TV. Threshld reads your bookings and keeps the lock, the stay page, the WiFi, the TV, the climate, the offers and the messages in step for every stay.

  1. Connect your bookings. Your PMS, or we sync Airbnb, Booking.com, Vrbo and direct for you. We check real guest details are coming through before anything goes live.
  2. Connect your locks and devices. Sign in to the accounts you already have and every device is pulled in. We supply and set up the WiFi access point and the TV app with you.
  3. Set your rules once. When the code shows, what guests must do first, what turns on before arrival. Then it runs. You get an alert only when something needs you.
What guests see

Real screens from real stays.

These are our own homes. On yours, it's your logo, your photos, your words.

Stay page with the door code
The stay page, code showing when the rules pass.
Offers and the house guide
Offers for their stay, your house guide.
The WiFi join sheet
WiFi in two taps.
The house guide on the TV
The same guide on the living-room TV, with a QR code to take it on their phone.
A living room with the TV welcome screen on
Built by a host

We run four homes on it. Every night.

Threshld comes out of Humble Abode, our own short-stay homes in Stanthorpe, Queensland. We were the glue between a lock app, a PMS, a guidebook link, a WiFi card and a TV nobody could work, and we were handing our best guests back to the platforms every time they rebooked.

So we built the thing we wanted: one platform that runs the stay, under our brand, and keeps the guest. Every feature on this page runs in our homes before it reaches yours.

Works with

Your PMS, your locks, your gear.

Solid dots are running in real homes today. The rest are built and waiting for a host to connect them.

Bookings & PMS

HostfullyBoostlyAirbnbBooking.comVrboGuestyHostawayHospitableOwnerRezLodgifyUplisting

Smart locks

SchlageTTLockYaleAugustRemoteLockTuya locks

Guest WiFi

Ubiquiti UniFiMikroTikTP-Link Omada

TV

Google TVAndroid TVFire TVSamsungLG

Climate & devices

SensiboToshibaTuya / Smart LifeGoogle HomeDaikinMitsubishi ElectricFujitsuPanasonicLGSamsungMideaRinnaiPhilips Hue

Payments & marketing

MailchimpGoHighLevelZapier & webhooksStripeViatorGetYourGuide

Running something else? Tell us what. If it has an API, we'll look at it.

Pricing

One price per property. No lock-in.

A flat monthly price per property for everything on this page. We're taking on a small group of founding hosts in Australia and the US now: set-up done with us, founding-host pricing, and a direct line to the people who built it.

Included for every property

  • The stay page, pre-arrival questions and signed house rules
  • Door codes on your existing locks
  • Branded guest WiFi and contact capture
  • TV welcome screen and house guide
  • Offers, automations, messages and alerts
  • Guest details into your marketing tools

Add-ons

WiFi access point and TV set-upQuoted per property
SMS to guestsPay as you go
Guest links on your own domaine.g. stay.yourbrand.com
Card payments on offersYour own Stripe account
Ask about founding-host pricing
Questions

Things hosts ask us.

Do I need a new PMS or new locks?

No. Threshld connects to the PMS and locks you already use. If yours isn't listed above, tell us. Most have an API and we add them as hosts need them.

What do guests have to install?

Nothing. The stay page and the WiFi sign-in open in the phone's browser. The TV app lives on the TV.

Does it work in the US?

Yes. Threshld runs in the cloud and works with the PMSs, locks and WiFi gear common in the US: Hostfully, Guesty, Hostaway, Schlage, Yale, UniFi. We're taking founding hosts in the US and Australia now.

How does this get me direct bookings?

Platforms give you relay emails that die after checkout. Threshld collects real contact details, with consent, at the moments guests are happy to give them: joining the WiFi, answering pre-arrival, buying an extra. Those details go into your own email and CRM tools, so your next offer reaches a real inbox.

When does the guest see the door code?

When you say. Inside your window before check-in, only once the booking is paid, only after the house rules are signed. Codes live on the lock itself, so a dropped internet connection doesn't lock anyone out.

Who owns the guest data?

You do. Threshld handles guest details on your behalf to run your stays and sends them only to the tools you switch on. See our Privacy Policy.

How long does set-up take?

Bookings and locks: an afternoon. Guest WiFi and the TV: we supply the access point and the TV app and set them up with you.

Talk to us

See it running on a real home.

Tell us a little about your properties. We'll walk you through a live stay in one of ours, the stay page, the door, the WiFi, the TV, and answer whatever you want to know. No deck, no pitch.

Prefer email? colby@threshld.app

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